HVAC warranty registration, your labor warranty and what a callback costs (free close-out sheet)
- Free. The close-out sheet comes by email as a PDF, a Word file and a Google Doc.
- Deepsel is our product: free estimate, invoice and scheduling software for contractors (scheduling, quotes, invoicing, card payments). One section, the one before the FAQ, says what it does and doesn't do for this job.
- Warranty terms are quoted from the makers' own pages and warranty certificates. They change by model and by year, so the certificate in the box wins.
- Not legal advice. The warranty wording below is an example; your state's home improvement contract rules come first.
Register every unit yourself, before you leave the driveway. Goodman, Amana, Daikin, Trane and Lennox give you 60 days from the install date, Carrier, Rheem and Ruud give 90, and a miss usually drops the parts warranty from 10 years (12 on Daikin) to 5. None of those warranties pays labor, so the promise that covers your work is yours, and the one owners give is one year of no-charge labor on the install. Every callback in that year costs you the hours and the trip: at an example rate of $150 an hour, a blower motor is about $365 you don't bill, and a compressor about $815 plus refrigerant.
The close-out sheet is two pages for the customer. Page 1 is the equipment with serials, who registered it and when, the confirmation numbers, and the coverage option chosen. Page 2 says who covers what and for how long, what your labor warranty excludes, what can shorten the maker's warranty, the first tune-up date, and a line for both signatures. Get it three ways: make your own copy in Google Docs, download the Word version (.docx), or download the PDF. Pick a format, enter your email and I'll send the links.
Why this matters to a new shop. When we read the threads where HVAC owners talk about this, the story repeats: the unit fails years later, and nobody registered it.1 A self-employed owner wrote: "it surprises me how many times I look up a warranty on a system to see that it was never registered and it’s always after 5 years but before 10". The customers still had the invoice, and "The invoices always say clear as day 10 year warranty." Another owner bought a company in 2018: "all of their sales contracts stated there were 10 year warranties, but it was left up to the homeowners to register it. We ate the cost on a lot of parts. That’s not happening again."2 The search results for these questions are the makers' registration portals and homeowner explainers, not the contractor's side of it.
Who registers the HVAC warranty, and the deadline by brand
The makers leave it open. Goodman: "Equipment can either be registered by the homeowner or the installing dealer. However, be sure to confirm your product’s registration process with your dealer to limit any confusion about who will be registering the equipment."8 Trane tells homeowners: "Never assume your dealer is registering your product and always talk with them about registration requirements".5 So the answer is you, because your invoice is the one that says "10-year warranty". Here's what each maker's own page or certificate said on November 3, 2026:
| Brand | Register within | Registered parts warranty | If you miss it | Worth knowing |
|---|---|---|---|---|
| Carrier | 90 days from install | 10 years parts, or 5 years parts plus 3 years labor. The labor option is only through a dealer enrolled in Carrier's Consumer Choice program, and not on new construction | "the standard 5-year parts warranty applies with no labor coverage" | The option is picked at registration and can be changed only inside the 90 days. Products registered together get the same option.3, 4 |
| Trane | 60 days | Registered Limited Warranty: "In most cases, this warranty lasts for 10 years" | Base Limited Warranty, which "typically lasts five years" | Neither covers labor. A seller can transfer the registered warranty to the buyer within 90 days of the sale for $99. Register every component separately, in one sitting.5 |
| Lennox | 60 calendar days from install (closing date on new construction) | Merit and Elite: 10 years parts, or 7 years parts plus 3 years labor. Dave Lennox Signature: 12 years parts, or 10 years parts plus 3 years labor | The Basic Limited Warranty: 5 years parts on Merit and Elite, 10 on Signature | The parts-or-labor choice ("Warranty Your Way") is made during registration. A dealer registering needs its Lennox customer number.6, 7 |
| Goodman | 60 days | Up to 10 years parts; some models add a 10-year unit replacement and a lifetime compressor warranty | "the air conditioner’s applicable warranty period is 5 YEARS" | The registered term lasts while "the original registered owner or his or her spouse own and reside in the home".8 |
| Amana | 60 days | 10 years parts; select high-efficiency models a lifetime unit replacement | 5 years | Same company as Goodman and Daikin, same original-owner rule.9 |
| Rheem, Ruud | 90 days ("Conditional Warranty") | 10 years parts | 5 years ("Non-Registered") | The 10 years need an owner-occupied single-family home, the original purchaser and the original location. Condensing units not in an AHRI-matched system are excluded.10 |
| Daikin | 60 days | Up to 12 years parts; a 12-year unit replacement on some models, such as the FIT | "up to 5 YEARS" | Original registered owner or spouse. The certificate excludes "residences not occupied by the owner", so a landlord's rental isn't covered at all.11 |
Four places don't let a maker tie the warranty to registration. Goodman lists California (units installed from 2004), Florida (from July 1, 2024), Georgia (from January 1, 2026) and Quebec; Lennox names the same four.6, 8 None of them is Virginia, Minnesota, Louisiana, Colorado, Iowa, New Jersey, New York, Idaho, Massachusetts, Connecticut or Nebraska, so for most readers of this page the deadline decides the term.
What the form asks for, from Goodman's list: the homeowner's name, address, phone and email, the install date, the model and serial numbers, and the contractor's name and phone.8 Trane wants it done "in one sitting" and each component registered individually, so have every serial before you start.5 The routine that makes it stick:
- Photograph every nameplate before you pack up: outdoor unit, coil, furnace or air handler. Copy serials from the plate, not from the quote.
- Register on your phone in the driveway, in the customer's name, with the customer's email, so the confirmation goes to them too.
- Write the date and the confirmation number on the sheet, one line per unit, and hand over the certificate. Trane says that after a dealer registers, "they should provide you with a printout of your warranty certificate."5
- On a Carrier or Lennox unit, ask which option the customer wants before you submit: parts only, or fewer years of parts plus 3 years of labor. Tick it on the sheet.
- If the customer insists on registering it, write the deadline date on the sheet and put a call in your calendar a week before it.
Parts warranty versus labor: what the maker actually pays
A manufacturer's warranty is a free part. The rest is somebody's bill. Rheem and Ruud put it in capitals: "This Limited Warranty does NOT cover any labor costs or expenses for service, NOR for removing or reinstalling parts. You are responsible for all labor costs or expenses, unless a labor service agreement exists between you and your contractor." The same certificate leaves shipping to the owner, including "incidental costs incurred locally, including handling charges".10 Daikin won't pay "Labor, freight, or any other cost associated with the service, repair, or operation of the unit", nor refrigerant.11 Trane sums it up for homeowners: "With a Base Limited or Registered Limited Warranty, you’re only responsible for the cost of labor and shipping."5
Customers don't hear that part. Lennox says so on its own dealer site: "Although our warranty makes clear that it does not cover labor, this continuously presents a problem as some homeowners wrongly assume that it does. As a result, they may be upset to learn of labor charges on an otherwise warrantied repair."7 That's the reason the sheet has a "Who covers what" table, and the reason to read it to the customer at the kitchen table instead of leaving it on the counter.
One more line in every certificate matters to you. Daikin excludes "Damage or repairs required as a consequence of faulty installation or application", and Carrier's labor option excludes repairs "due to faulty installation, misapplication, abuse, improper servicing, unauthorized alteration, or improper operation".4, 11 If a compressor dies in year 3 and the maker asks how it was installed, your start-up readings are the answer. Those readings, the vacuum decay test and the rest of commissioning are on the HVAC installation checklist; this page doesn't repeat them.
How long is the labor warranty on HVAC? One year, from you
In the owner threads behind this page, the promise owners state is one year.1 A contractor pricing an 18,000 Btu Fujitsu heat pump wrote out his quote: "supply and install leak test start and check register the warranty and one year no charge labor on any install or warranty issues", at $4,080 installed against $2,307 of cost.12 Another installer, defending his prices in a thread about side jobs, listed the same two things: "I have insurance, register their warranty and give them one yr labor guarantee".13
Longer labor coverage exists, but it comes from the maker or from a paid plan, not from your pocket.
The makers' labor options. Carrier and Lennox let the customer swap parts years for labor years at registration. Carrier's is 10 years of parts, or 5 years of parts plus 3 years of labor; Lennox's Merit and Elite go from 10 years of parts to 7 plus 3 years of labor.3, 6 Carrier's version has rules for you: the labor option exists only if the installing contractor "has elected to participate in the Consumer Choice warranty program and has accepted the Consumer Choice dealer terms and conditions", the labor is covered only when an authorized Consumer Choice dealer does it, during "regular business hours (8:00-5:00 on weekdays, excluding holidays)", and the customer has to ask "within forty-five (45) days of product failure".4 So if you buy a Carrier unit at the counter without being enrolled, the customer gets parts only. And remember the owner above: failures come "after 5 years but before 10". A customer who picks Carrier's labor option has no parts coverage from year 6.
One commenter in a thread about Carrier heat exchangers warned: "If it's under warranty and you charge labor, carrier can revoke your dealer status. What they give us for warranty isn't enough that's for sure."14 I couldn't read the dealer terms behind that, so treat it as one person's warning. It fits the labor option, though: when the customer chose labor coverage, the labor is Carrier's to pay, not yours to bill.
Extended labor plans. These are service contracts the customer buys, usually through you. The ones that publish their terms pay you a set rate per claim:
| Plan | Sold through | Covers | What it pays you | Timing and rules |
|---|---|---|---|---|
| Trane Optional Extended Warranty | Trane dealers | Parts, and labor on some plans | Not on Trane's public page | Register the unit first, then buy it from the dealer.5 |
| Lennox Comfort Shield | Offered during Lennox registration; "provided by Service Net Warranty, LLC, part of AIG" | Labor for 3, 5, 7, 10 or 12 years; refrigerant coverage optional | Not on the page I read | Transferable, no deductible. Lennox says the plans "can be applied to all HVAC brands".6, 7 |
| Asure (Goodman, Amana, Daikin) | You buy the agreement form from a Goodman distributor and file it through the distributor or Warranty Express | Labor; parts and labor; compressor; limited unit replacement | $85, $125 or $150 an hour depending on the plan tier, times the hours set for each repair, plus a $65 trip charge once per 30 days per address and $75 each for refrigerant and recovery | Must be submitted and approved within 6 months of the install. Some labor plans charge the dealer a deductible.15 |
| Protection Plus (Rheem, Ruud) | Participating Protection Plus contractors | Parts and labor on mechanical and electrical failures, up to 10 years | Not on the public page | Buy within 12 months of the install; coverage starts on day 91; $25 to transfer within 30 days of a home sale.16 |
| JB Warranties (third party, any brand) | Contractors who sign up | Labor, parts, or both, 1 to 12 years | The hourly rate you pick, $85 to $300; claims paid within 30 days, currently within 14 | Buy within 2 years of start-up. Claims from day 91 (day 31 on a 1-year labor plan). The plan is "tied to YOU as the service provider".17 |
If you sell one, put it on the quote as its own line with its own price, and compare what the plan pays per claim with your real hourly rate. Goodman's dealer brochure adds a legal note worth reading twice: "Dealer must comply with state laws and regulations governing the sale of extended service contracts. For example, some states require that all applications must disclose separately the price paid by the homeowner for coverage."15 Promising 5 or 10 years of labor yourself, with nothing behind it, is a different business: you'd be the insurer.
How to write your HVAC labor warranty, and what it excludes
Write it once, then copy the same text onto the quote, the invoice and the close-out sheet. Two things to decide first. Is the visit free when the cause is covered? (I'd say yes; charge your normal service call when the cause is on the excluded list, like a tripped breaker.) And does refrigerant for a leak at one of your joints count as your labor? It's your joint, so I'd cover it, and say what you charge for refrigerant otherwise. Example wording to adapt, not legal advice:
- Labor warranty. "For [12] months from the install date, [Company] will repair at no charge any failure caused by our installation work, and will replace at no labor charge any part that fails under the manufacturer's warranty. There is no charge for the visit when the cause is covered."
- Registration. "We register the equipment with the manufacturer in your name on the install date and give you the confirmation number. Parts are covered by the manufacturer for [10] years when registered, as set out in its warranty certificate."
- After the labor warranty. "After [12] months, parts the manufacturer covers are free. Labor, the trip, refrigerant and parts handling are charged at our rates at the time, unless an extended plan pays them."
- Extended plan. "[Plan name, provider, years], purchased / declined."
- Not covered. The list below.
For the exclusions, borrow from the makers, who have had decades to write them. Between Carrier's labor-option terms and Daikin's certificate, they exclude normal maintenance and filters, power problems ("voltage conditions, blown fuses, open circuit breakers"), "floods, winds, fires, lightning, accidents", parts the maker didn't supply, improper servicing or alteration by others, refrigerant, work outside business hours, and lodging or other indirect costs.4, 11 Add the three that come from your side of the job:
- Anything you didn't install. A reused line set, the old ductwork, the existing thermostat, wiring or gas piping. Tick them on the sheet, so nobody argues about it in July.
- Equipment or parts the customer supplied.
- Work by anyone else on the system during your warranty.
One exclusion you can't write: your own faulty installation. That's the thing the promise is for. For the state rules on what a home improvement contract must say, we've written templates for the states on our list: Virginia, Minnesota, Louisiana, Colorado, Iowa, New Jersey, New York, Idaho, Massachusetts, Connecticut and Nebraska. The HVAC invoice template has the equipment line with model and serial.
What a callback costs a one-man shop
The warnings in the threads are blunt. "Think you’ll be getting paid for every call back and component that fails under warranty? Nope."18 "The moment you do an install, you are married to that piece of equipment".18 And to a tech complaining that a side-job customer wanted $500 for a repair: "You have to factor in some service calls and warranty work in that profit."13
Nobody publishes a callback rate for new shops, but there's a good yardstick for the hours. Goodman's Asure plan pays dealers a set number of hours per repair class, and says "Reimbursements for labor, travel time, diagnostics and shipping of parts are all included in these reimbursement allowances."15 Multiply those hours by your rate and add the plan's $65 trip charge. The table uses $150 an hour as an example, which is the median hourly rate owners stated in our research and Asure's top tier;1 swap in yours:
| Callback | Asure hours | Example at $150 an hour | Plus $65 trip | Also yours, beyond the parts warranty |
|---|---|---|---|---|
| Capacitor, contactor or relay | 1.5 | $225 | $290 | None |
| Fan or blower motor | 2 | $300 | $365 | None |
| Filter drier or TXV | 1.75 | $262.50 | $327.50 | Refrigerant |
| Leak repair, no parts | 2.5 | $375 | $440 | Refrigerant |
| Sealed system with parts, including an evaporator coil | 3.5 | $525 | $590 | Refrigerant, recovery |
| Compressor, condenser coil or unit | 5 | $750 | $815 | Refrigerant, recovery |
| Heat exchanger | 5 | $750 | $815 | None |
Now put it against a real job. The Fujitsu quote above leaves $4,080 minus $2,307, or $1,773, for labor and margin.12 One sealed-system callback in year one, at the example rate, is $590 of it: a third. The installer who said a $10,000 replacement usually carries about $5,000 of equipment has about $5,000 left for labor and margin; a motor callback is 7% of that and a compressor 16%.13
The hidden cost is the day. A callback in July takes the slot of a paying service call, so on a full board the real cost is the hours plus the call you didn't run. On a quiet week it's only your time.
If you want a number per install, it's the callbacks you expect times the average cost. As an example with made-up inputs: 20 installs in your first year, 5 of them needing one motor-sized callback, is 5 × $365 = $1,825, or about $91 per install. Put that in your install price as a line you can see, and replace the inputs with your own log after a season. The sheet has a "Callbacks in year one" row for exactly that.
Part runs cost time too. A new owner asked how to charge for "having to order a warranty part, pick it up and bring it back to install", because "some customers don’t think it’s fair to have to pay for repair and pay for part run." The top reply: "Add it to your flat rate price."19 A contractor who services a brand he isn't a dealer for: "this is the reason I charge a warranty handling fee."20 Inside your one-year promise the run is on you. After it, write the handling fee into your prices.
Warranty claims and parts returns at the supply house
A warranty part is an exchange, and the paperwork follows the part. Trane describes it from the homeowner's side: "Your dealer will submit your claim through the parts supplier, which provides the component you need."5 In practice:
- Bring the unit's model and serial, and the outdoor unit's too if the part is in the coil or air handler. Goodman's claim form asks for both because "some coil warranties are dependent upon the outdoor unit match".21
- Prove the install date. Your invoice is the proof. Rheem and Ruud start the warranty on "the original installation date as shown on the installer’s invoice", and without it on the manufacture date plus 90 days; Daikin, without proof, uses three months after the manufacture date in the serial.10, 11 An invoice with the serial and the date on it is what keeps the warranty from starting early.
- Bring the failed part back. Rheem: "Any part to be replaced must be made available in exchange for the replacement." Carrier: "Defective parts must be returned to the distributor through a registered servicing dealer for credit."4, 10
- File the claim completely. Goodman takes claims on paper at the distributor where the parts were bought or online through Warranty Express, and warns that incomplete claims "cannot be processed and reimbursements will be delayed." On a sealed-system repair, replace the filter drier: "Failure to replace the filter drier will result in rejection of any applicable labor reimbursement."21
Expect to pay first. A contractor with a 6-year-old leaking coil was told to buy the replacement for $2,200 and wait for the credit: "They said they’d refund credits after 5-7 days?" One reply: even a dealer has to pay upfront and wait for the reimbursement. Another, who isn't a Lennox dealer, explained the difference: for a dealer "it gets charged to your account but gets credited back on your account", while "I'm not a dealer, so I use my credit card then hopefully I get it back before it's due."20 So on your first install of a brand, keep room on a card for a coil. Expect a wait for the part as well: one contractor said Trane warranty parts are "almost guaranteed a 3 to 5-day wait, at least in my area."22
Is there a labor allowance? Under the standard parts warranty, no. Goodman's claim form says labor is "only included on certain models", and it has a separate "Special Labor Allowance" box for "DOA, concessions and special programs", subject to the distributor's service policy.21 Labor is paid when the customer took a maker's labor option (Carrier and Lennox, above) or bought a plan that pays a rate (Asure, JB Warranties and the rest). Owners report some brand allowances too: on a Carrier heat exchanger, one contractor charges the customer $600 "and carrier gives us an extra 400 on top of that."14 That's one voice from 2024, so ask. Before your first install on a brand, ask the counter four things: do I need a dealer account to run warranty here, do I pay for the part and get a credit, how long the credit takes, and whether this brand pays any labor allowance and at what rate.
One small rule worth knowing: on Goodman products past their warranty, a replacement part bought from the distributor carries its own 1-year part warranty, with the customer's proof of purchase.21 Keep the parts invoice with the job.
The close-out routine that prevents callbacks
The callbacks you can prevent start on install day: a missed vacuum, a drain without slope, a charge set by guesswork. The full commissioning sheet, with targets for every reading and a close-out appendix, is the HVAC installation checklist. This page's sheet is the customer's copy of the end of that job. How to use it:
- Fill section A from the nameplates and tick what you kept from the old system.
- Register every unit in section B before you leave, or write the deadline date if the customer will.
- Fill in your labor term, trip and refrigerant prices in sections C and D, and read the table to the customer.
- Book the first tune-up in section F. One contractor reassures customers this way: "I always include one year of maintenance on new installs".22 The makers expect it too: Carrier's labor-option terms require maintenance per the owner's manual, and Rheem excludes failures from failing to "properly install, operate or maintain" the unit.4, 10 The visit itself is on the HVAC tune-up checklist.
- Both sign. The customer keeps the original, and the copy goes in your job file with the start-up readings and the nameplate photos.
More for new HVAC contractors
- HVAC pricing guide: what to charge for a service call, your labor rate and the first jobs, with a free rate sheet.
- HVAC tune-up checklist: the visit in order, the target readings and what to charge, with a free report card.
- Opening a supply house account: what to bring, cash or credit, and how dealer programs work, with a free checklist.
- Quoting your first system replacement: the price, the scope and what the quote must include, with a free proposal template.
- Starting an HVAC business while still employed: side work, your boss's customers, non-competes and when to go.
- Your first slow season: the customer list and the one reminder that fills a calendar, with a free log.
- Your HVAC license and first 30 days, by state: Colorado and Denver, Connecticut, Idaho, Iowa, Louisiana, Massachusetts, Minnesota, New Jersey, New York, Virginia.
Where Deepsel fits
The sheet is paper on purpose, so it works from the first install. If you'd rather keep the record on your phone, Deepsel holds part of it. Each customer can have equipment records with type, brand, model, serial, a year field, filter size, location, tonnage, refrigerant, SEER2 or AFUE, a nameplate photo, more photos and an internal note, plus dated notes on the unit, and each unit shows the visits it was part of. There's no install-date, warranty-term or registration-number field, but you can add rows you name to a unit, so "Registered on" and the confirmation number sit on it. Nothing reminds you when a registration deadline is near. Your labor warranty text fits in two shop-wide settings: the estimate terms, copied onto every estimate (the customer approves it with an on-screen signature, and you can take a card deposit that's credited on the final invoice), and the invoice footer, copied onto every invoice. The first tune-up can be a job with its visit dated a year out, so it's on the schedule from day one. The Free plan covers 30 estimates and 30 invoices a month for your whole team; Pro is $29 a month for unlimited estimates and invoices. Details are on the pricing page.
Free up to 30 estimates and 30 invoices a month, then $29 a month for your whole team. No credit card required.Frequently asked questions
Who registers the HVAC warranty, the contractor or the homeowner?
Either can. Goodman says equipment "can either be registered by the homeowner or the installing dealer", and Trane tells homeowners: "Never assume your dealer is registering your product". Since the customer will read "10-year warranty" on your invoice and call you in year 6, register it yourself before you leave the driveway, in the customer's name and with their email, and write the confirmation number on the close-out sheet. If the customer insists on doing it, write the deadline date on the sheet and call a week before it.
How long do you have to register an HVAC warranty?
From the install date (the closing date on new construction): 60 days for Goodman, Amana, Daikin, Trane and Lennox, and 90 days for Carrier, Rheem and Ruud, as their own pages and warranty certificates read on November 3, 2026. Check the certificate that shipped with the unit, because terms change by model. California, Florida, Georgia and Quebec don't let makers require registration, so there the registered term applies anyway; in every other state, the deadline decides it.
What happens if an HVAC system isn't registered?
It gets the base parts warranty, usually 5 years instead of 10. Carrier: "If you register after 90 days, the standard 5-year parts warranty applies with no labor coverage." Goodman: "the air conditioner's applicable warranty period is 5 YEARS." Trane's Base Limited Warranty "typically lasts five years", Rheem's non-registered parts term is 5 years against 10 registered, and Daikin's is "up to 5 YEARS" against up to 12. Lennox's Merit and Elite lines fall back to 5 years of parts. The part that fails in year 7 is then paid by someone, usually the customer or the contractor who promised 10 years.
How long is the labor warranty on a new HVAC system?
The manufacturer's warranty covers parts only, so the labor warranty is whatever the installing contractor promises, and among owners the usual promise is one year of no-charge labor on the install. Longer labor comes from a maker's option (Carrier's 5-year parts plus 3-year labor through participating dealers, Lennox's 3-year labor choice at registration) or from a paid extended plan: Trane's Optional Extended Warranty, Lennox Comfort Shield, Goodman, Amana and Daikin's Asure, Rheem and Ruud's Protection Plus, or a third party such as JB Warranties, with terms up to 10 or 12 years.
What is the warranty on HVAC?
Two warranties, from two people. The manufacturer covers a replacement part when a part fails from a defect: 5 years without registration, 10 years (12 on Daikin) when registered on time, while the original owner lives in the house. It does not pay labor, and Daikin and Carrier's labor option also exclude refrigerant; Rheem and Trane leave shipping to the owner. The installing contractor covers the labor, usually for one year, plus whatever extended plan the customer bought.
What does a 10-year warranty on a compressor mean?
If the compressor fails from a factory defect in those 10 years, the manufacturer supplies a new one, usually only while the original registered owner (or spouse) owns and lives in the home. The labor to change it, the refrigerant, the recovery and the shipping are not included. Goodman's own extended plan pays dealers 5 hours of labor for a compressor change, which gives you an idea of the bill the homeowner still faces without a labor plan.
Does the manufacturer pay the contractor's labor on a warranty repair?
Not under the standard parts warranty. Labor is paid when the customer chose a labor option (Carrier's 3-year labor option, through dealers enrolled in its Consumer Choice program, or Lennox's 3-year labor), when an extended plan covers it (Goodman's Asure pays $85, $125 or $150 an hour by plan tier times a set number of hours, plus a $65 trip charge), or as a special allowance the distributor approves, such as a part that was dead on arrival. Ask your supply house what applies to the brand you install.
What does an HVAC callback cost?
Your hours times your rate, plus the trip, the refrigerant and any part that isn't covered. Goodman's Asure plan is a useful yardstick for the hours, since it pays dealers a set time per repair that includes travel and diagnosis: 1.5 hours for a capacitor or contactor, 2 for a motor, 3.5 for a sealed-system repair with a coil, 5 for a compressor. At an example rate of $150 an hour plus a $65 trip, that's about $290, $365, $590 and $815 before refrigerant, all of it unbilled inside your one-year labor promise.
Sources
- Deepsel research (doc 8.8), two years of new-owner HVAC threads on Reddit, 156 hand-read: about 8 threads of owner talk on warranty registration and the labor promise, 2 of them asked by new owners, with one year of no-charge labor as the stated promise; owner-stated hourly rates mostly $120 to $200, median $150 (41 authors). Counted November 2, 2026; the quotes on this page re-read November 3, 2026.
- r/HVAC, "Extended warranty registration" (June 10, 2025): a poster who works for himself full time, "it surprises me how many times I look up a warranty on a system to see that it was never registered and it’s always after 5 years but before 10" and "The invoices always say clear as day 10 year warranty." (1l7l1dw); "We bought a company in 2018 & all of their sales contracts stated there were 10 year warranties, but it was left up to the homeowners to register it. We ate the cost on a lot of parts. That’s not happening again." (mwycq47). Read November 3, 2026.
- Carrier, "Carrier Warranty Registration and Information": Consumer Choice Warranty, "either a 10-year parts-only limited warranty or a 5-year parts plus 3-year labor limited warranty"; "you must register your eligible equipment within 90 days of installation"; "If you register after 90 days, the standard 5-year parts warranty applies with no labor coverage"; new residential construction not eligible; option changeable only within the 90 days; products registered together get the same option. carrier.com, read November 3, 2026.
- Carrier Corporation, "Carrier Consumer Choice Limited Warranty Options" (document 01-811-20609-01): 5-year parts extending to 10 years "if product is properly registered within 90 days of original installation"; labor option "available only if the installing dealer/contractor has elected to participate in the Consumer Choice warranty program and has accepted the Consumer Choice dealer terms and conditions"; labor covered "if the labor is performed by an authorized Consumer Choice dealer of the Carrier Brand"; requests "within forty-five (45) days of product failure"; "regular business hours (8:00-5:00 on weekdays, excluding holidays)"; maintenance per the manuals; "Defective parts must be returned to the distributor through a registered servicing dealer for credit"; subsequent owners default to 5 years parts; exclusions including "voltage conditions, blown fuses, open circuit breakers", "floods, winds, fires, lightning, accidents", "faulty installation, misapplication, abuse, improper servicing, unauthorized alteration, or improper operation", parts not supplied by the company, and "Any cost to replace, refill, or dispose of refrigerant". shareddocs.com, read November 3, 2026.
- Trane, "HVAC Warranty: Types, Terms, and What's Covered": Base Limited Warranty for units not registered or registered after 60 days, "In most cases, this warranty lasts five years"; Registered Limited Warranty within 60 days, "In most cases, this warranty lasts for 10 years"; neither covers labor; Optional Extended Warranty from the dealer; transfer within 90 days of a sale for $99; "Never assume your dealer is registering your product"; "they should provide you with a printout of your warranty certificate"; registration "in one sitting", each component individually; "Your dealer will submit your claim through the parts supplier, which provides the component you need"; "you’re only responsible for the cost of labor and shipping". trane.com, read November 3, 2026.
- Lennox: "Register Your Product" (Merit and Elite 10-year parts or 3 years labor and 7 years parts; Signature 12-year parts or 10 years parts and 3 years labor; "within 60 calendar days of installation (existing homes) or closing date (new construction)"; exemptions for California, Florida, Georgia for units installed from January 1, 2026, and Quebec; dealers need their customer number), lennox.com; "Lennox Product Warranty" (Basic Limited Warranty, "for Merit and Elite, 5 years parts only and for Dave Lennox Signature Collection, 10 years parts only"; Comfort Shield labor for "3, 5, 7, 10, or 12 years"; plans "can be applied to all HVAC brands"), lennox.com; support FAQ on registering after 60 days, lennox.com. Read November 3, 2026.
- LennoxPros, "Warranty Your Way": Comfort Shield "provided by Service Net Warranty, LLC, part of AIG, and is transferable"; "Although our warranty makes clear that it does not cover labor, this continuously presents a problem as some homeowners wrongly assume that it does. As a result, they may be upset to learn of labor charges on an otherwise warrantied repair." lennoxpros.com, read November 3, 2026.
- Goodman, "The Air Conditioner Limited Warranty: The Why, When, How": registration by "the homeowner or the installing dealer"; 5-year parts without action; 10-year parts when registered within 60 days; "the air conditioner’s applicable warranty period is 5 YEARS" if not; registered term while "the original registered owner or his or her spouse own and reside in the home"; the information online registration requires (goodmanmfg.com). Goodman, "Warranty Information": states and provinces that do not allow coverage to be conditioned on registration, California (units installed on or after January 1, 2004), Florida (July 1, 2024), Georgia (January 1, 2026), Quebec (goodmanmfg.com). Read November 3, 2026.
- Amana brand, "Get Peace of Mind with an Air Conditioner Limited Warranty": 5-year parts without action, 10-year parts when registered within 60 days, lifetime unit replacement on select high-efficiency models; "If the unit is not registered within the 60-day window of the installation date, the air conditioner’s applicable warranty period is 5 YEARS." amana-hac.com, read November 3, 2026.
- Rheem Sales Company, "Limited Warranty, Residential Split HVAC Product" (92-26150-66-04, covering Rheem and Ruud models such as R/UA16AZ and R/UA18AZ): "CONDITIONAL WARRANTY TERMS REQUIRE registration with the Manufacturer within 90 days of original installation or closing of your residence", owner-occupied single-family, original purchaser, original location; units not in an AHRI-matched system excluded; effective date from "the original installation date as shown on the installer’s invoice", otherwise manufacture date plus 90 days; shipping and "incidental costs incurred locally, including handling charges"; "This Limited Warranty does NOT cover any labor costs or expenses for service, NOR for removing or reinstalling parts. You are responsible for all labor costs or expenses, unless a labor service agreement exists between you and your contractor."; "Any part to be replaced must be made available in exchange for the replacement"; failures from failure to "properly install, operate or maintain" excluded. Copy at wattsac.com. Rheem, "Limited Warranty Parts" (92-26150-31-36): five-year limited parts warranty on RA13, RA14, RA16 condensing units, RP14 and RP15 heat pumps and gas furnaces, and a ten-year conditional limited parts warranty on the same models when registered within 90 days, files.myrheem.com. Read November 3, 2026.
- Daikin, limited warranty certificate for its air handlers and coils (part no. PWDCLAHTWZQH, July 2024): "If the unit is not registered, the warranty on all parts lasts for a period of up to 5 YEARS"; registered online within 60 days, "up to 12 YEARS" while "the original registered owner or his or her spouse" own and reside there; not for "residences not occupied by the owner"; excludes "Damage or repairs required as a consequence of faulty installation or application", maintenance, power problems, and parts not supplied by the maker; won't pay "Labor, freight, or any other cost associated with the service, repair, or operation of the unit", "Lodging or transportation charges" or "Refrigerant"; installation date three months after manufacture when unverified (daikincloud.io). Daikin FIT product page: "To receive 12-Year Parts Limited Warranty and 12-Year Unit Replacement Limited Warranty, online registration must be completed within 60 days of installation." (daikincomfort.com). Read November 3, 2026.
- r/hvacadvice, "$43k for 6x mini-splits....is that bonkers?" (October 2, 2025), a contractor's quote: "My cost on all above $2307,00 My quote to supply and install leak test start and check register the warranty and one year no charge labor on any install or warranty issues Total installed chat $4080.00". reddit.com, read November 3, 2026.
- r/HVAC, "Starting to Hate Side jobs" (August 5, 2024): "If I do a full system replacement for 10k equipment is usually around 5 ... I have insurance, register their warranty and give them one yr labor guarantee" (lgl3l8j); "You have to factor in some service calls and warranty work in that profit." (lgjskuj). Read November 3, 2026.
- r/HVAC, "How much do you guys charge for heat exchanger replacement. Especially for Carrier/ICP?" (December 19 and 20, 2024): "If it's under warranty and you charge labor, carrier can revoke your dealer status. What they give us for warranty isn't enough that's for sure." (m30r6wb); "I charge $600 for the replacement, and carrier gives us an extra 400 on top of that." (m2w7hr4). Read November 3, 2026.
- Goodman, Asure Extended Service Plan dealer brochure (EW-GDIG 05-24): coverage types; "Select labor plans have a deductible charged to the dealer"; dealer buys the agreement form from a Goodman distributor; "Dealer must comply with state laws and regulations governing the sale of extended service contracts. For example, some states require that all applications must disclose separately the price paid by the homeowner for coverage."; tier labor rates $85, $125 and $150 per hour; "A $65 trip charge will be provided for any repair that includes labor. This will be a one-time trip charge every 30 days per address"; refrigerant and recovery $75 each; "All contracts must be submitted and approved in Warranty Express within 6 months of the installation date"; "Reimbursements for labor, travel time, diagnostics and shipping of parts are all included in these reimbursement allowances"; rate classes A (1.5), B (2), C (2.5), D (3.5), E (5), F (5) and G (1.75) times the labor rate. goodmanmfg.com, read November 3, 2026. Daikin, "ASURE Extended Service Plan", daikincomfort.com, read November 3, 2026.
- Ruud, "Protection Plus": parts and labor on mechanical and electrical failures, up to 10 years; eligible "within 12 months" of purchase and install from a Protection Plus contractor; "coverage starts on the 91st day from time of purchase"; transfer "for a minimal charge of $25 within 30-days of the closing". ruud.com, read November 3, 2026.
- JB Warranties, "Extended Warranty FAQs" (labor rates "start at $85/hr and go up to $300/hr"; "You have 2 years from the equipment’s startup (install) date to purchase a warranty"; claims after 91 days, 31 for 1-year labor plans and 61 for 2-year; checks "WITHIN 14 DAYS", 30 days stated), jbwarranties.com; "HVAC Contractor Extended Warranty Program Benefits" ("Extended warranties are tied to YOU as the service provider for anywhere from a 1 to 12 years warranty coverage period"), jbwarranties.com. Read November 3, 2026.
- r/HVAC, a thread on going out on your own (November 10, 2024, since deleted), "Think you’ll be getting paid for every call back and component that fails under warranty? Nope." (lwhp4kj, read in an archived copy); r/HVAC, "Thinking of starting my own thing." (April 20, 2025), "The moment you do an install, you are married to that piece of equipment" (mo1c0yf, since removed, read in an archived copy). Read November 3, 2026.
- r/HVAC, "Advice on charging for part pick up" (January 21, 2025), a new owner: "Started my own company, I am debating on the issue of how to charge a customer for having to order a warranty part, pick it up and bring it back to install." (1i6rk5h); reply, "Add it to your flat rate price." (m8erd9z). Read November 3, 2026.
- r/HVAC, "Lennox warranty complaint" (February 3, 2025): the opener, since removed, "Why is lennox making me buy the evap coil for $2,200 ... They said they’d refund credits after 5-7 days?" (1igw8wi, read in an archived copy); "this is the reason I charge a warranty handling fee" (mas4jzx); "it gets charged to your account but gets credited back on your account ... I'm not a dealer, so I use my credit card then hopefully I get it back before it's due." (maspbsa); a reply that dealers also pay upfront and wait for reimbursement (masm9g1). Read November 3, 2026.
- Goodman, "Warranty Claim Form" (RF000007-G, revision 4) and its instructions: submit "into Warranty Express electronically or submit claim form to your local distributor"; "Incomplete claims cannot be processed and reimbursements will be delayed"; outdoor model and serial "as some coil warranties are dependent upon the outdoor unit match"; "Labor only included on certain models"; replacement parts purchased for product no longer under warranty "are covered by a 1 year replacement part warranty"; "Special Labor Allowance ... Includes DOA, concessions and special programs offered via Service Bulletins. Subject to policies outlined in Distributor Service Policy book"; "Failure to replace the filter drier will result in rejection of any applicable labor reimbursement". goodmanmfg.com, read November 3, 2026.
- r/hvacadvice, "HVAC system replacement quote check" (July 10, 2025), a contractor: "getting warranty or replacement parts is almost guaranteed a 3 to 5-day wait, at least in my area" and "I always include one year of maintenance on new installs". reddit.com, read November 3, 2026.