GorillaDesk pricing 2026: what each route costs, what's gated, and what subscriptions still don't track

Published September 2, 2026 · Every price on this page verified on gorilladesk.com on September 2, 2026

• Prices come from GorillaDesk's own pricing page and help center, read the same day. The per-route figures are the exact numbers its pricing slider shows, so if GorillaDesk moves a price, email me and I'll fix it the same week.
• I build Deepsel, a maintenance-agreement tool that runs beside field-service software. It's relevant to one section of this page, and that section is labeled.

GorillaDesk pricing, verified September 2, 2026: Basic is $49 a month, Pro $99 and Growth $149, each for one route. A second route adds $50 on Basic and Pro. Yearly billing charges 11 months up front. Subscription autopay needs Pro, Service Plans need Growth, and texting is a $5 line plus credit packs.¹

The rest of this page is the part that decides the bill: how a route is counted, what each tier gates, the fees that live on other pages, a worked total for a 3-route shop, and the one thing no plan keeps for you. If you sell a plan with a fixed number of visits a year (quarterly pest, a lawn program, pool openings and closings), that last part is the one to read.

Every GorillaDesk plan and price

GorillaDesk prices by route, which it also calls a schedule. Office users are free and unlimited on every plan; the meter only runs on technicians who own a schedule. The numbers below are straight off the pricing page slider for one to four routes, billed monthly.¹

Two things the table shows that the plan cards don't. Basic gets cheaper per route as you grow: routes two and three add $50 each, then every route after that adds $30. Pro adds $50 per route, at least through the twelve routes I checked. Growth's slider steps unevenly (the second route is $100, the third and fourth $50 each), so past four routes, drag the slider yourself. Yearly billing is eleven months' price paid up front, which is how $49 becomes $539 and $99 becomes $1,089.^{1, 2}

What counts as a route

GorillaDesk's own test is simple: do your technicians ride solo or together? A tech who drives their own truck needs their own schedule and is a paid seat. A two-man crew that rides together needs one schedule, assigned to the crew leader. Everyone else, meaning admins, managers, sales staff and the office, logs in free from any device, and the mobile app carries no extra charge.^{1, 2} For a small shop that's a friendlier meter than per-user pricing: the office manager and the owner never move the bill.

What each tier is for

Basic ($49 for one route) covers scheduling, invoicing, estimates and work orders, mapping, routing up to 25 stops, chemical-use tracking, automated email and text reminders, and the Square and Stripe integrations.¹ It also includes Advanced Invoice Frequencies, which matters later on this page: you can bill a customer on a different cycle from the visits.

Pro ($99 for one route) is where GorillaDesk's own success team says about 95% of customers land, and the reason they give is documents and e-signatures.² Pro adds the customer portal with online booking, Stripe and Square subscription billing, documents with e-sign, QuickBooks Online sync, route optimization, review requests, device tracking, GPS, Zapier and the open API.¹

Growth ($149 for one route) adds the sales layer: map estimation, estimate packages, smart views, a sales pipeline, custom fields and job statuses, and multi-branch support.¹ Since March 28, 2025 it's also the only plan with Service Plans, GorillaDesk's feature for chaining a series of visits together.⁷

How GorillaDesk bills you

• Monthly. Month to month, no contract, no setup fee. Cancel any time without penalty, and if your business is seasonal you can freeze the account instead of cancelling.^{1, 3}
• Yearly. Billed for the entire year at the start of the subscription, at eleven months' price. Adding a schedule mid-year goes through the success team rather than the billing page.¹
• Plan changes. Upgrade any time; downgrade at the end of the current billing cycle.¹
• Trial. 14 days, full access, no credit card.³
• Migration. Free, but limited to contact info, addresses, notes and a starting balance. Past service and billing history doesn't come across, so your agreement history stays wherever it lives now.¹

The fees that aren't on the plan cards

GorillaDesk's help center says there are only three things you can pay for: the platform, a texting package, and the VoIP phone add-on.² That's true, and it leaves out the biggest line, which goes to your card processor.

• Texting. $5 a month rents a local number that forwards to your main line. Outgoing texts then come from credit packs: $50 for 1,000, $100 for 2,500, $200 for 8,000 (5 cents a text down to 2.5). Credits never expire and incoming texts are free.^{1, 2}
• VoIP. The integrated phone system starts at $65 a month per user on its Basic tier.² Optional, and most small shops skip it.
• Card processing. GorillaDesk takes no cut of your revenue; Stripe and Square do. Stripe is 2.9% + 30¢ per charge. Square is 2.6% + 10¢ for cards tapped or swiped in the field, and GorillaDesk's own pages disagree on the card-on-file rate: the help center says 2.9% + 30¢, the Square integration page says 3.5% + 15¢ for keyed and card-on-file charges.⁸ Check Square's current sheet before you put 300 accounts on autopay with it.

The real total cost for a 3-route pest control shop

Here's the honest math for a shop with three techs riding solo, an owner and an office manager (both free), on Pro because it wants e-signed agreements and subscription billing. Assume 400 recurring accounts on monthly autopay at $45, and about 1,000 outgoing texts a month for reminders and on-my-way messages.

Look where the money goes. Processing is three times the software, and it scales with revenue while the plan price scales with routes. The tier you pick moves the bill by $50 or $100 a month. Whether you push big commercial accounts to bank payments moves it by more than that.

Which plan by route count

• One route, solo. Basic at $49. You get recurring jobs, invoicing, reminders, and (this surprises people) card-on-file autopay through invoice frequency, which works on Basic with Stripe or Square.⁵ Upgrade the day you want a customer to sign an agreement on their phone.
• Two to four routes. Pro at $149 to $249. E-sign agreements, the customer portal with online booking, QuickBooks sync and subscription billing are the features a shop selling recurring plans actually uses. One owner on Capterra started on Pro planning to drop to Basic after setup and kept it, because "the benefits that you receive with the Pro plan more than compensate for the slight cost increase."¹²
• Growth when you want Service Plans, custom fields, a sales pipeline or more than one branch. Otherwise the $50 a month over Pro buys estimating and sales tooling, not operations.

On value, the practitioners are mostly one-sided. In a June 2026 thread on enforcing 12-month agreements, one operator's whole case was "Gorilladesk is $100 a month and worth every penny," and another agreed it was "100% worth the price just for the ease of sending invoices thru email or text & charging cards on the spot."¹⁰ A lawn-care applicator who has used PestPac, GorillaDesk and Real Green put it more carefully: "Gorilla desk isn't terrible for the price and is pretty user friendly. Doesn't do a fantastic job with routing."¹¹ The dissent is about software quality after the V3 rewrite, not price. A service manager with two-plus years on it wrote in December 2023 that "new bugs are still showing up and old bugs are never resolved... Death by a thousand cuts,"¹² and a pest owner in October 2025: "It's rough and after 5 years.....it stays rough."¹¹ Budget on the price. Trial for the bugs.

GorillaDesk memberships and subscriptions: what's there and what still needs a spreadsheet

GorillaDesk has no membership or maintenance-agreement record. What it has is four features that each hold one piece of an agreement, spread across the tiers, and nothing that ties them together. Here's what each piece does and doesn't do, in GorillaDesk's own words.

Subscriptions (Pro): the money, on a fixed cycle

Stripe and Square Subscription Billing puts a customer "on an automated recurring billing cycle." You need the card stored on the account first, you set a start date and an optional end date, and then: "A new invoice will be generated every time your customer has been charged with Subscription Billing. Subscriptions will not affect previous invoices or any balance on the customer's account outside of the subscription. They are primarily used when a customer is being charged a fixed amount for their services over a duration of time."⁴

Read that last sentence twice. The subscription is a fixed charge on a calendar. It doesn't know which visits it paid for, how many are still owed, or when the agreement year ends. That's by design; it's a payments feature, and it does the payments part well.

Invoice frequency with autopay (Basic and Pro): the money, tied loosely to a job

The cheaper cousin. Invoice Frequency lets "your invoice repeat on its own frequency, separate from your job's frequency," either standalone or attached to a recurring job, and you can add an action that charges the stored card on the invoice date. It's available on Basic and Pro with Stripe or Square.⁵ This is how a shop bills monthly for a quarterly service without paying for Pro. It's still a recurring invoice, though. There's no count of visits against it.

Recurring jobs (all plans): the visits, one at a time

Recurring jobs are scheduling. GorillaDesk generates the next job "when you Complete or Cancel the current job," and you can set a series to end never, after a number of jobs, or on a date. The future visits sit on the calendar as Recurrence tiles, and the help center is explicit about them: "A recurring job in the series can be moved on the calendar, but you are unable to work on or edit this job type. All jobs must be toggled to Complete or Canceled for the next recurring service to be generated."⁶ Miss a status change and the calendar fills with grey tiles that nobody can open. The full walkthrough of GorillaDesk recurring jobs, from setup to the three ways to end a series, is here.

Service Plans (Growth): the visits, chained

Added March 28, 2025, and Growth only. A Service Plan is a template that "automates a series of services that trigger after each completed job." On the calendar "the initial job will be the only active job from the service plan. All future jobs will remain inactive until their preceding jobs are completed." Two cautions from the same doc: cancelling a job in the plan "will also remove all the upcoming services from the calendar," and a service with an infinite recurring frequency can be in the plan "but it cannot be set to trigger the next job."⁷ Useful for a treatment protocol. Still a schedule, not a ledger.

Where the pieces don't connect

The failed-card row is the one that bites. Operators in that June 2026 thread had settled the billing question ("Put a credit card on file, auto bill at time of service, or preferably monthly. If it's $135 for a service, charge $45 a month. No more problems.") and then one of them added the part autopay doesn't solve: "even when on AutoPay the card brands now allow to easily turn on and off cards so we get declines when we attempt payment. It's a recurring billing nightmare!"¹⁰ A decline in GorillaDesk is a status on an invoice. Who's chasing it, and whether the next visit still goes out, is up to the office.

Six workarounds inside GorillaDesk

These work with what GorillaDesk ships today, and they're what the shops running plans on it have settled on.

1. Card on file for every plan customer, billed monthly. Use a Pro subscription or, on Basic, an invoice frequency with the auto-charge action. Monthly beats annual for collections because a decline costs you one twelfth of the plan, and it's the practitioners' consensus in the thread above.^{4, 5, 10}
2. Put the term end date in the subscription's end date, and in its name. "Quarterly Pest, ends 2027-03" is searchable. A blank end date rolls forever and nobody ever asks the customer to renew.⁴
3. Set the recurring job to end after the number of visits sold. The series option "After 123 jobs" is built for this: four visits sold, series ends after four, and the calendar stops generating tiles for a customer whose plan has lapsed.⁶
4. Close every job to Complete or Canceled, same day. It's the only thing that unlocks the next visit. A calendar full of Recurrence tiles means visits are queued behind a status nobody changed.⁶
5. Once a month, run the two lists GorillaDesk can give you. Invoices in FAIL status, and (on Growth) the Smart View of customers with an expired card. Then the list it can't give you: subscriptions ending in the next 60 days.^{7, 8}
6. Keep the ledger in a sheet. One row per agreement: customer, plan, start, term end, visits owed, visits delivered, paid to date, card status. The free tracking spreadsheet is that sheet with the filters already built, and how to track maintenance agreements walks through the columns.

If step six sounds like the spreadsheet you bought software to retire, it is. That's the honest state of memberships in GorillaDesk: the billing is automated, the schedule is automated, and the thing that connects them is a person.

Keeping GorillaDesk and adding the ledger

This is the part I have a product in, so weigh it accordingly. Deepsel is maintenance-agreement software that runs beside your field-service platform and owns only the agreement: plan, tier, the property or equipment covered, visits owed versus delivered per year, the card on file and the renewal date. I built it for HVAC, plumbing and electrical shops, and the all-trades version fits any business that sells a plan with a fixed number of visits a year.

There is no GorillaDesk integration, and I'd rather say that plainly than imply one. You import your customer and agreement list from GorillaDesk's export or from the sheet in step six. Deepsel then bills renewals on the stored card with retries and a failed-payment flag, warns you before a paid visit expires, and each season emails every member who's due (texts on Pro) with your booking link, which can be your GorillaDesk online booking page on Pro or just your phone number. Booked visits go into GorillaDesk as normal jobs, entered by the office the way they are now. GorillaDesk stays your calendar and your invoicing.

On price, Deepsel is flat: Starter $79 a month ($790 a year), Pro $159 a month ($1,590 a year, coming soon), unlimited users on both, no percentage of your membership revenue, and a 14-day trial with no card. Full details are on the pricing page. So a one-route shop on GorillaDesk Basic plus Deepsel Starter is $128 a month, against $99 for GorillaDesk Pro alone. Those aren't the same purchase. Pro buys e-sign, the portal, QuickBooks sync and subscription billing. The $128 stack buys Basic's autopay plus a ledger that knows who's due, who's owed a visit and whose card failed. Plenty of shops want both, and Pro plus Deepsel at $178 for one route pays for itself the year it stops four $45-a-month plans from lapsing.

Frequently asked questions

How much is GorillaDesk per month?

As of September 2026: $49 a month on Basic, $99 on Pro and $149 on Growth, each for one route. A second route adds $50 on Basic and Pro and $100 on Growth. Yearly billing charges eleven months up front: $539, $1,089 and $1,639 for one route. Texting adds a $5 line plus credit packs, and processing goes to Stripe or Square at their rates.¹

Does GorillaDesk charge per user or per route?

Per route, which GorillaDesk calls a schedule. Only a technician assigned a schedule takes a paid seat. Admins, managers, office and sales users are unlimited and free on every plan, and the mobile app carries no charge. A crew that rides together needs one schedule for the crew leader.²

Does GorillaDesk have a free trial or a contract?

A 14-day trial with full access and no credit card. Monthly plans are month to month with no contract, cancel any time, and you can freeze the account in the off-season. Annual plans are billed for the whole year at the start, so trial on monthly first.³

Which GorillaDesk plan has subscriptions or autopay?

Two features do it. Stripe and Square Subscription Billing is Pro: a stored card is charged on a fixed cycle and each charge generates its own invoice.⁴ Automatic Payments Using Invoice Frequency works on Basic and Pro with Stripe or Square: a recurring invoice auto-charges the stored card on its own frequency.⁵ Service Plans, which chain visits together, are Growth only.⁷

Does GorillaDesk work with Square?

Yes, on every plan. Basic includes the Square and Stripe integrations for stored cards, in-field charges on Square hardware and online payments. Subscription billing works with either processor on Pro. The two GorillaDesk pages that list Square's rates disagree on card-on-file charges (2.9% + 30¢ vs 3.5% + 15¢), so confirm with Square.⁸

Do GorillaDesk recurring jobs bill automatically?

No. A recurring job is a scheduling series; the next visit generates only when you mark the current one Complete or Canceled, and the future tiles can be moved but not worked or edited.⁶ Billing is set separately, through invoice frequency or a Pro subscription.

Does GorillaDesk track visits owed on a maintenance agreement?

No. There's no agreement record holding visits owed versus delivered, a renewal date and the payments against it. Subscriptions charge a fixed amount on a schedule; recurring jobs and Service Plans put visits on the calendar; nothing reconciles the two. That count lives in a spreadsheet or in an agreement layer beside GorillaDesk.

How do GorillaDesk shops track memberships?

Signed agreement through the document add-on, a Stripe or Square subscription for the money, a recurring job set to end after the visits sold, and a sheet for the ledger. The full version is in the six workarounds above. If the sheet is the part that breaks, Deepsel keeps that ledger and bills the renewals; GorillaDesk keeps the schedule. Comparing against the HVAC-side platforms? The same gap, and the same math, is in the Jobber pricing breakdown and the Housecall Pro pricing breakdown.

Sources

1. GorillaDesk pricing page: Basic $49/mo, Pro $99/mo, Growth $149/mo for one route, with the per-route slider values used in the table ($49/$99/$149/$179 Basic, $99/$149/$199/$249 Pro, $149/$249/$299/$349 Growth for 1-4 routes) and yearly prices ($539, $1,089, $1,639); feature lists per tier; "How many routes do you have?"; no setup fees or contracts; freeze option; annual billed at the start; upgrade any time, downgrade at cycle end; SMS $5/month plus $50/1,000, $100/2,500, $200/8,000 credit packs; free migration limited to contact info, addresses, notes and a starting balance. gorilladesk.com/pricing, retrieved September 2, 2026.
2. GorillaDesk help center, "Plans & Pricing": "GorillaDesk charges per each technician who has a route with your company"; unlimited free admins, managers, sales and crew users; "it's an extra fifty dollars for each schedule that you add"; yearly "you get one month free. So you only have to pay for eleven months"; "about ninety five percent of my customers do end up going with the pro plan... specifically for the documents and e-signatures"; VoIP "starts at sixty five dollars a month per user"; the three things you can pay for. intercom.help/gorilladesk, retrieved September 2, 2026.
3. GorillaDesk support page: "For 14 days you get full access to all of GorillaDesk's features, no credit card required"; monthly "cancel your subscription at any time without penalty"; annual "billed for the entire year at the start of your subscription." gorilladesk.com/support, retrieved September 2, 2026.
4. GorillaDesk help center, "Stripe and Square Subscription Billing": Pro plan feature; stored card required; start date and optional end date; "A new invoice will be generated every time your customer has been charged... Subscriptions will not affect previous invoices or any balance on the customer's account outside of the subscription. They are primarily used when a customer is being charged a fixed amount for their services over a duration of time." intercom.help/gorilladesk, retrieved September 2, 2026.
5. GorillaDesk help center, "Automatic Payments Using Invoice Frequency" ("This feature is available for the Basic and Pro Plans and both Stripe and Square") and "Invoice Frequency," updated July 2, 2026 ("allow your invoice to repeat on its own frequency, separate from your job's frequency"; standalone or attached to a job). intercom.help/gorilladesk and Invoice Frequency, retrieved September 2, 2026.
6. GorillaDesk help center, "Recurring Jobs," updated March 2, 2026: next job generated on Complete or Cancel; series ends Never, After a number of jobs, or on an end date; "A recurring job in the series can be moved on the calendar, but you are unable to work on or edit this job type. All jobs must be toggled to Complete or Canceled for the next recurring service to be generated." intercom.help/gorilladesk, retrieved September 2, 2026.
7. GorillaDesk help center, "Software Change Log and Updates," entry dated March 28, 2025: "NEW FEATURE: Service Plans... automate a series of services that trigger after each completed job... Subscribe to our Growth Plan to unlock this feature"; same date, Smart View filter for "Customers with Expired Credit Card." And "Service Plan (Mobile)," April 1, 2025: "the initial job will be the only active job from the service plan. All future jobs will remain inactive until their preceding jobs are completed"; cancelling a job "will also remove all the upcoming services from the calendar"; infinite-frequency services "cannot be set to trigger the next job." Change log and Service Plan (Mobile), retrieved September 2, 2026.
8. GorillaDesk help center, "Stripe vs. Square": Stripe 2.9% + 30¢; Square 2.9% + 30¢ for card-not-present including cards on file, 2.6% + 15¢ in the field; invoice statuses SENT, PARTIAL and FAIL. GorillaDesk Square integration page: 2.6% + 10¢ for tapped, dipped and swiped cards, 3.5% + 15¢ for keyed, card-on-file and virtual terminal. GorillaDesk Stripe integration page: "Pricing is simple: 2.9% + 30 cents." Stripe vs. Square, gorilladesk.com/integrations-library/square, gorilladesk.com/integrations-library/stripe, retrieved September 2, 2026.
9. GorillaDesk help center, "Declined Credit Cards & Failed Payments": "most declines are generic, so we don't have much specific information as to why a charge was declined... it is best to have your customer contact his or her bank." intercom.help/gorilladesk, retrieved September 2, 2026.
10. r/PestControlIndustry, "Operators, how are you enforcing your 12 month agreements & delinquent accounts?", June 6-10, 2026: "Put a credit card on file, auto bill at time of service, or preferably monthly" (June 6), "Gorilladesk is $100 a month and worth every penny" (June 7), "100% worth the price just for the ease of sending invoices" (June 7), "even when on AutoPay... It's a recurring billing nightmare!" (June 8). reddit.com.
11. r/lawncare, "Lawn Care CRM," October 31, 2025, "Gorilla desk isn't terrible for the price and is pretty user friendly"; r/PestControlIndustry, "Switching to GorillaDesk," October 12, 2025, "It's rough and after 5 years.....it stays rough"; r/GorillaDesk, "What do you wish GorillaDesk would add/fix?", May 31, 2025, "cookie cutter service agreements that have terms, scope, and timelines that can be edited".
12. Capterra, GorillaDesk reviews, 4.8 of 5 from 278 reviews: Mike N., owner, consumer services, April 14, 2017 ("I decided that the benefits that you receive with the Pro plan more than compensate for the slight cost increase"); Nathan S., owner, chemicals, January 24, 2020 ("Very reasonable on the operating price"); service manager, environmental services, 2+ years of use, December 9, 2023 ("New bugs are still showing up and old bugs are never resolved... Death by a thousand cuts"). capterra.com, retrieved September 2, 2026.