Service Fusion pricing 2026: what Starter, Plus and Pro cost, what's gated, and what unlimited users really buys you

Q: How much is Service Fusion per month?

As of September 2026, Service Fusion Starter is $208 a month billed annually or $245 month to month. Plus is $325 a month annually or $382 monthly. Pro is $533 a month annually or $627 monthly. Every plan includes unlimited users. Quarterly billing saves 5%, semi-annual 10%, and annual 15%. GPS fleet tracking and the ServiceCall.ai phone system are priced separately on every plan.

Q: Does Service Fusion charge per user?

No. Service Fusion's pricing page says every plan comes with unlimited users, and the subscription is a flat monthly fee per company. Adding a technician or an office login costs nothing. That's the main way it differs from Jobber and Housecall Pro, which price by user band or charge per extra seat. GPS tracking is the one thing that scales with fleet size, since it's priced per vehicle.

Q: Does Service Fusion have a free trial or a contract?

There's no free trial and no free plan. You book a demo and buy. Plans are sold month to month with no long-term contract required, but the subscription agreement says the term auto-renews, cancellation takes 30 days' written notice before the end of the current term, and fees are non-refundable. If you prepay a year for the 15% discount, that year is paid up front and stays paid if you cancel.

Q: What does Service Fusion Payments (FusionPay) charge?

Service Fusion publishes one rate: credit card processing as low as 2.90% plus 30 cents per transaction, through Service Fusion Payments powered by PaySimple. No ACH rate, keyed-in rate or funding timeline is published. The subscription agreement adds that processing fees can change at the company's discretion. For most shops the processing bill ends up larger than the subscription.

Q: Which Service Fusion plan includes recurring invoicing?

Pro, at $533 a month billed annually. Progress Billing and Recurring Invoicing are listed under Pro alongside the customer web portal, eSign documents, custom documents and open API access. Automatic payment on a recurring invoice also requires Service Fusion Payments. Starter and Plus shops bill maintenance agreements by hand or through a tool beside Service Fusion.

Q: Does Service Fusion track service agreements?

It records them. A service agreement in Service Fusion holds a start date, an optional expiration date, a member rate for discounted pricing, and an amount field that Service Fusion's own help center calls reference-only. Billing and scheduling come from separate Repeating Jobs and Recurring Invoices. There's no count of visits owed versus delivered, and bulk imports go through a spreadsheet emailed to support. A 4-tech shop on Reddit called the agreement management basically non-functional for its needs.

Q: Is Service Fusion worth it for a 2-3 truck shop?

If you have five or fewer users, you pay $59 a month more than Jobber Connect or Housecall Pro Essentials for Starter, and the extra buys unlimited seats you don't need yet. It starts to win on price around user six. Reviewers consistently name price and unlimited users as the reason they chose it, and consistently name reporting, app speed and the maintenance-plan side as the weak spots. Worth it if you're hiring; a harder case at two trucks.

Q: How does Service Fusion pricing compare to Jobber and Housecall Pro?

Service Fusion Starter is $208 a month on annual billing. Jobber Connect is $149 for up to 5 users and $229 for up to 10. Housecall Pro Essentials is $149 for 5 users, then $100 per extra user. So Service Fusion costs more for a small crew and less from about six users up. Housecall Pro's Max tier ($299) has a service-plan module; Jobber has none; Service Fusion's Recurring Invoicing sits on Pro at $533. None of the three keeps a visits-owed ledger.

Published September 2, 2026 · Every price on this page verified on servicefusion.com on September 2, 2026

Prices below are the list prices on Service Fusion's own pricing page. Service Fusion sells by demo, so your quote may land somewhere else. These are the numbers you'll be negotiating from.
I build Deepsel, a maintenance-agreement tool that works beside Service Fusion. That's relevant to exactly one section of this page, and it's labeled.

Service Fusion pricing, verified September 2, 2026: Starter is $208 a month billed annually ($245 month to month), Plus is $325 ($382), and Pro is $533 ($627). Every plan includes unlimited users and month-to-month billing. Card processing runs from 2.90% + 30¢. GPS tracking and the ServiceCall.ai phone system are priced separately, and there's no free trial.¹

That's the answer the search result should have given you. The rest of this page is the part that decides your bill: what each tier gates, which fees sit outside the list price, what a 3-truck shop pays all-in, and the one feature (running maintenance agreements) where the price doesn't buy you much on any tier.

Every Service Fusion plan and price

Service Fusion charges a flat fee per company. There are no user bands and no per-seat fees, so the table has one price column per billing cycle instead of one per team size. The annual rate is 15% off the monthly rate and is paid up front.^{1, 4}

Plan	Billed annually	Month to month	Per year, prepaid	What it adds
Starter	$208/mo	$245/mo	$2,496	Customer management, estimates and jobs, scheduling and dispatch, QuickBooks integration, invoicing and payments, reporting, text message alerts, estimate options, company reviews
Plus ("most popular")	$325/mo	$382/mo	$3,900	Everything in Starter, plus job photo uploads, inventory management, job costing, integrated voice and text, up to 3 technician review profiles
Pro	$533/mo	$627/mo	$6,396	Everything in Plus, plus open API, custom documents, eSign documents, customer web portal, progress billing and recurring invoicing, up to 5 technician review profiles

Unlimited users on all three. Service Fusion's own FAQ: "No matter the plan you choose, you'll have unlimited users."¹ All prices USD.

The four ways to pay

The pricing page shows two rates, but the help center lists four billing cycles. Monthly has no discount. Quarterly saves 5%, semi-annual saves 10%, annual saves 15%.⁴ Two things to read before you pick the annual rate:

The term auto-renews, and cancelling takes notice. The subscription agreement says the term "will automatically renew for successive periods equal to the initial term" and "either party may terminate this Agreement by providing 30 days' written notice prior to the end of the then current term." The help center says the same 30 days applies to "all account changes," downgrades included, and those go by email to support.^{4, 5}
Fees are non-refundable. "All Fees are payable in United States Dollars, and non-refundable."⁵ Prepay a year and that year stays paid. The same agreement reserves the right to change fees on notice, so budget for the list price moving.

Month to month with no long-term contract is the honest headline. It's also a 30-day-notice, no-refund arrangement, which is normal for the category and worth knowing before the demo.

What each plan is actually for

Starter ($208-245/mo) is the whole dispatch loop: customers, estimates, jobs, drag-and-drop scheduling, invoices, payments, QuickBooks Online or Desktop sync, and one-way text alerts to customers. It's a complete system for a shop that quotes and invoices every day. What it lacks shows up the first time a tech wants to attach a photo to a job or the owner wants to know what a job cost. Inventory management and job costing are sold as add-ons on Starter; the price isn't published.¹

Plus ($325-382/mo) is the tier Service Fusion labels most popular, and it's the one most 3-5 truck shops should price first. Photos on jobs, inventory, job costing, and two-way voice and text inside the platform. The $117 a month over Starter is mostly the job-costing and communication layer.¹

Pro ($533-627/mo) holds the features that sound small and turn out to be the ones you wanted: the customer web portal, eSign, custom documents, open API access, and Progress Billing and Recurring Invoicing. If you run maintenance agreements and want Service Fusion to bill them on a schedule, this is the tier where that lives. More on that below, because it's a $208-a-month jump from Plus for a feature that still leaves the visit tracking to your office.^{1, 8}

The fees that don't show on the pricing page

Card processing: from 2.90% + 30¢. Service Fusion Payments, powered by PaySimple, publishes "credit card processing rates as low as 2.90% + $0.30." That's the only rate on the page. No ACH rate, no keyed-in rate, no funding timeline.³ The subscription agreement adds that processing fees "are subject to change at the Company's discretion."⁵
GPS fleet tracking: priced separately, per vehicle. Available on any plan, price unpublished.² Third-party reviews put it at $25-40 per vehicle per month plus $100-150 of hardware per vehicle up front. Treat those as estimates; they're from review sites, not Service Fusion.^{6, 7}
ServiceCall.ai: custom quote. The in-platform phone system (business number, call queues, transcription) is priced separately on every tier. One review site guesses around $150 a month for a mid-sized team; again, an estimate.^{2, 7}
Inventory and job costing on Starter: listed under Add Ons as "Included in Plus and Pro," meaning Starter shops pay extra for them. No public price.¹
No free trial. The pricing page's only button is "Get Demo and Pricing." A Capterra reviewer who cancelled inside her first six months in 2023: "They do not offer a free trial and do not offer you a refund."¹³ Onboarding, on the other hand, is included: Service Fusion's own blog says every plan comes with personalized onboarding and phone, email and chat support.²

The real total cost (worked example: 3-truck HVAC shop)

Three techs, an owner who still runs calls, and an office manager. Five users, which on Jobber or Housecall Pro would sit right at a band line. Here it doesn't matter. Say the shop runs $25,000 a month through card payments across about 85 invoices.

Line item	On Plus (annual)	Notes
Software	$325/mo	Five users or fifteen, same price. Month to month is $382, a $684/yr difference
Card processing	~$750/mo	$25,000 × 2.90% + 30¢ × 85. That's the "as low as" rate; anything keyed in may run higher³
GPS fleet tracking (optional)	~$75-120/mo + $300-450 once	Three vehicles at third-party estimates⁶
ServiceCall.ai (optional)	Quoted	Skip it if your phones already work
Inventory and job costing	$0	Included on Plus; add-ons on Starter
Total, before optional add-ons	~$1,075/mo	About $12,900/yr, and processing is 70% of it

Same lesson as every FSM: the subscription is the small line. Processing is where the money goes, and Service Fusion doesn't publish a bank-payment rate, so ask in the demo whether ACH is cheaper and by how much. The one place Service Fusion's model changes the math is headcount. Hire two more techs and this bill doesn't move. On Jobber Connect it would jump $80 a month; on Housecall Pro Essentials, $200.¹

Unlimited users: where Service Fusion beats Jobber and Housecall Pro on price

Service Fusion's blog does the per-tech math itself: five technicians on Starter works out to $42 a head, ten to $21.² That framing is fair once you're big enough for it to matter. Here's where the crossover sits, on annual billing, against the two platforms most 1-4 truck shops are also pricing (full breakdowns in the Jobber pricing and Housecall Pro pricing pages):

Up to 5 users: Jobber Connect is $149, Housecall Pro Essentials is $149, Service Fusion Starter is $208. Service Fusion costs $59 a month more and the extra buys seats you aren't using.
6 users: Housecall Pro Essentials becomes $249 ($100 per extra user). Jobber Connect moves to its up-to-10 band at $229. Service Fusion Starter is still $208. This is the line.
10+ users: Service Fusion is the cheapest of the three on the entry tier and stays flat. Reviewers on Capterra keep saying the same thing. A service coordinator at a facilities company, April 2026: "The amount of users (unlimited) for the cost, is the best value for money in comparison with similar software."¹³

The trade is feature-for-feature. Starter has no photo uploads or job costing; Jobber's and HCP's entry tiers have their own gaps. Compare the tier you'd actually buy, and compare it at the headcount you'll have in 18 months, since that's the number Service Fusion's flat price is built to reward.

Which plan by truck count

1-2 trucks: Starter at $208 annual if you can live without job photos and job costing. If you can't, you're on Plus, and at that size Jobber or Housecall Pro will be cheaper for the same features. Run the numbers both ways.
3-5 trucks: Plus at $325 annual. It's the tier the company itself pushes, and job costing plus two-way texting are the features a shop this size asks for first.
6+ users, or growing there: this is where the flat price pays. Plus or Pro, depending on whether you need the portal, eSign and API. Pro's recurring invoicing is the other reason to go there, and it deserves its own section.

Service agreements: the one thing no tier does well

Service Fusion has a service agreement record. It's on every plan. Here's what it holds, per Service Fusion's own help center (updated February 2026): a start date, an optional expiration date, a member rate that applies discounted pricing while the agreement is active, and an amount field. About that last one: "This is the amount, if any, the customer pays for their maintenance agreement. At this time the amount field is a reference-only field."⁹ The agreement doesn't bill anything. Billing comes from a separate Recurring Invoice and scheduling from a separate Repeating Job, and you assemble the three by hand. Bulk import means downloading an xlsx template and emailing it to support, whose data team loads it for you.¹⁰

Recurring Invoices, the piece that would auto-charge a plan, lives on Pro. It repeats a standalone invoice daily, weekly, monthly or yearly, and auto-payment on it requires Service Fusion Payments.⁸ Nothing on any tier counts visits owed against visits delivered, and the reporting side has its own complaint thread. An owner and office manager at a 51-200 employee electrical company, on Capterra in April 2026: "Service Fusion's reporting is useless, as it's impossible to run a valid report on all active service/maintenance plans."¹³

The clearest version of the problem is a February 2025 thread on r/ProHVACR. The office manager at a 4-tech family shop paying, in her words, "I think its $500 a month," wrote: "their service agreement management is basically non-functional for our needs... managing them on my current excel spreadsheet is going to drive me up the wall." Pressed on what she needed, she was specific: "I don't need billing, we have recurring invoices set up in Service Fusion. I just need something that tracks if and when they get their 2 maintenance visits, renewal date, tier level, last visit date, etc." One reply, from a shop that had left: "Had service fusion for 5 years. MA plans were a nightmare."¹¹ The full teardown of the module, field by field, is in Service Fusion service agreements, explained.

This is the part I have a product in, so weigh it accordingly. Deepsel is the tracker that office manager was asking for, and it doesn't integrate with Service Fusion. You export your customer list, or the agreement spreadsheet you already keep, and import it. Deepsel becomes the ledger: plan, tier, covered equipment, visits owed vs delivered per unit, card on file, renewal date. It charges renewals on the card with retries and flags the ones that fail. Each spring and fall it emails every member who's due (texts on Pro) with your booking link or phone number, and the office books the visit in Service Fusion as a normal job, same as today. Starter at $208 plus Deepsel Starter at $79 is $287 a month. Pro, where Recurring Invoicing lives, is $533, and Pro's invoices still don't know how many visits a member has left. To be fair, Pro also brings the portal, eSign, custom documents and the API; if you want those anyway, buy Pro and run Deepsel beside it for the ledger. Plans and the feature split are on our pricing page.

Start a free Deepsel trial See how it works with Service Fusion

Tracking agreements in a sheet today? Our free tracking spreadsheet is the organized version of it.

Frequently asked questions

How much is Service Fusion per month?

As of September 2026: Starter $208 a month billed annually or $245 month to month. Plus $325 annually or $382 monthly. Pro $533 annually or $627 monthly. Unlimited users on every plan. Quarterly billing saves 5%, semi-annual 10%, annual 15%.^{1, 4}

Does Service Fusion charge per user?

No. It's a flat fee per company with unlimited users, which is the main way it differs from Jobber's user bands and Housecall Pro's per-seat fees. The one cost that scales with your fleet is GPS tracking, priced per vehicle.

Does Service Fusion have a free trial or a contract?

No trial and no free plan; you demo, then buy. Plans are month to month with no long-term contract, but the term auto-renews, cancelling takes 30 days' written notice before the end of the current term, and fees are non-refundable. A prepaid year stays paid.⁵

What does Service Fusion Payments (FusionPay) charge?

Credit cards "as low as 2.90% + $0.30" per transaction, through Service Fusion Payments powered by PaySimple. That's the only published rate; ACH and keyed-in rates aren't listed, and the agreement says processing fees can change at the company's discretion.^{3, 5}

Which Service Fusion plan includes recurring invoicing?

Pro, at $533 a month annually. Progress Billing and Recurring Invoicing sit under Pro with the customer portal, eSign, custom documents and API access. Auto-paying a recurring invoice also requires Service Fusion Payments.^{1, 8}

Does Service Fusion track service agreements?

It records them: start date, optional expiration, member rate, and a reference-only amount field. Billing and scheduling come from separate Recurring Invoices and Repeating Jobs, imports go by emailed spreadsheet, and nothing counts visits owed vs delivered.^{9, 10} The workaround and the fix are in the service agreements breakdown; the tracking methods themselves are compared in how to track HVAC maintenance agreements.

Is Service Fusion worth it for a 2-3 truck shop?

At five users or fewer you pay $59 a month more than Jobber Connect or HCP Essentials for seats you don't need. It starts winning on price around user six. Reviewers name price and unlimited users as the reason they chose it, and reporting, app speed and the maintenance-plan side as the weak spots.¹³ Owners on r/ProHVACR add outages ("at least 1x per month") and stay anyway, because the step up is a ServiceTitan contract.¹² Worth it if you're hiring; a harder case at two trucks. The best-of comparison by shop size puts all the options side by side.

How does Service Fusion pricing compare to Jobber and Housecall Pro?

Starter is $208 against $149 for Jobber Connect (up to 5 users) and $149 for HCP Essentials (5 users). From six users, HCP is $249, Jobber is $229, and Service Fusion is still $208. On maintenance agreements: HCP Max ($299) has a service-plan module, Jobber has none, and Service Fusion's recurring invoicing is on Pro ($533). None of the three keeps a visits-owed ledger. The Jobber-vs-HCP call is in Jobber vs Housecall Pro for maintenance plans.

Sources

Service Fusion pricing page - Starter $208/mo billed annually, $245 monthly; Plus $325/$382; Pro $533/$627; feature lists per tier; "No matter the plan you choose, you'll have unlimited users"; "Service Fusion offers all plans on a month-to-month basis"; Add Ons section (Premium Job Management Features "Included in Plus and Pro," ServiceCall.ai, GPS Fleet Tracking); "Get Demo and Pricing." servicefusion.com/pricing, retrieved September 2, 2026.
Service Fusion blog, "Field Service Management Software Costs in 2026," July 29, 2026 - per-technician math ($42 at 5 techs, $21 at 10 on Starter); "Annual billing saves 15%"; GPS fleet tracking and ServiceCall.ai "are priced separately and can be added to any plan"; "Every Service Fusion plan includes personalized onboarding and phone, email, and live chat support." servicefusion.com, retrieved September 2, 2026.
Service Fusion Payments page - "credit card processing rates as low as 2.90% + $0.30 Credit Card Transaction Fee"; powered by PaySimple; no ACH or keyed-in rate published. servicefusion.com/fusionpay, retrieved September 2, 2026.
Service Fusion help center, "Service Fusion Subscription and Billing Account Overview," updated December 3, 2025 - Monthly (no discount), Quarterly (5%), Semi-Annual (10%), Annual (15%); "Service Fusion requires a 30 day notice for all account changes"; downgrades by email to support. servicefusion.zendesk.com, retrieved September 2, 2026.
Service Fusion Software as a Service Subscription Agreement, last modified March 23, 2026 - auto-renewal "for successive periods equal to the initial term"; termination on "30 days' written notice prior to the end of the then current term"; "All Fees are payable in United States Dollars, and non-refundable"; right to change fees on notice; processing fees "subject to change at the Company's discretion." servicefusion.com/subscription-agreement, retrieved September 2, 2026.
FieldCamp, "Service Fusion Review 2026," updated August 27, 2026 - third-party estimates: GPS hardware "$100-150/vehicle upfront," subscription "$25-40/vehicle/month"; "does not offer a free trial or a free plan." fieldcamp.ai, retrieved September 2, 2026. Used only for figures Service Fusion doesn't publish.
ServiceAgent, "Service Fusion Pricing: Plans, Costs, and Hidden Fees for 2026," June 9, 2026 - third-party estimates: GPS "$25 to $40 per vehicle per month, plus hardware"; ServiceCall.ai "often around $150 per month for a mid-sized team"; "The annual amount is charged upfront at signup." serviceagent.ai, retrieved September 2, 2026. Third-party estimate.
Service Fusion help center, "Recurring Invoices," updated March 31, 2026 - "standalone" invoices repeating daily, weekly, monthly or yearly; automatic payments for "Service Fusion Payments Customers Only." servicefusion.zendesk.com, retrieved September 2, 2026.
Service Fusion help center, "Customer Service Agreement Tracking," updated February 18, 2026 - "At this time the amount field is a reference-only field"; expiration ends Member Rate pricing; Repeating Jobs and Recurring Invoices handle frequency. servicefusion.zendesk.com, retrieved September 2, 2026.
Service Fusion help center, "Service Agreements Import," updated December 20, 2023 - "This template must be emailed directly to support@servicefusion.com and our data import team will import this spreadsheet for you." servicefusion.zendesk.com, retrieved September 2, 2026.
r/ProHVACR, "Service Agreement Management," February 19-20, 2025 - office manager at a 4-tech shop: "basically non-functional for our needs"; "I just need something that tracks if and when they get their 2 maintenance visits"; "I think its $500 a month"; reply "Had service fusion for 5 years. MA plans were a nightmare." reddit.com.
r/ProHVACR, "Anyone using ServiceFusion sick + tired & want to coordinate a group buy?", October 20, 2025 - outages "at least 1x per month"; a Service Fusion user on why he stays: "I can pay 40k$ a year for service titan and be locked into a bs contract." reddit.com.
Capterra, Service Fusion reviews - Ashley S., service coordinator, Facilities Services, 1-2 years, April 15, 2026 (4/5): "The amount of users (unlimited) for the cost, is the best value for money in comparison with similar software"; Pam W., owner and office manager, electrical company, 51-200 employees, more than 2 years, April 15, 2026: "impossible to run a valid report on all active service/maintenance plans"; Larissa M., owner, environmental services, under 6 months, October 3, 2023 (1/5): "They do not offer a free trial and do not offer you a refund." capterra.com, retrieved September 2, 2026.